Parallel (HX23) raises $20M to automate the hospital back office

Less than a year after their seed round, and just a few years since they left Hexa, Parallel's AI agents are already live across dozens of hospitals.

Paul Lafforgue and Christopher Rydahl have understood something the software world keeps getting wrong. In healthcare, the enemy of progress isn't the technology, it's the 12-to-24-month integration cycle that kills every promising deployment before it starts.

So the Parallel team built a product around a different vision: AI agents that sit on top of existing hospital software, learning to navigate it the way a human would.

"Because our technology runs on top of legacy systems rather than requiring deep integration, our agents can automate a wide range of administrative tasks in healthcare. That means less time and resources spent on cumbersome, manual processes."

Paul Lafforgue, CEO & Co-founder of Parallel

The problem is enormous

Behind every patient encounter lies a maze of administrative workflows spread across outdated legacy systems. Hospital staff spend hours manually navigating software, entering data, and completing repetitive tasks, across medical coding, billing, admissions, and beyond.

Today, up to 30% of healthcare spending goes on administration, not care. Ageing populations are driving a sharp increase in demand, regulation keeps adding to the administrative burden per patient, and staffing simply cannot scale to match.

Parallel's first focus is medical coding: the core workflow that converts clinical information from a patient stay into standardised codes used for reimbursement and reporting. Getting this right means hospitals capture the right level of reimbursement and free up clinical teams for what matters: patients.

  • AI agents that run directly on top of existing hospital software
  • Deployment in as little as one week, versus the industry standard of 12–24 months
  • Starting with medical coding, expanding into billing, admissions, and beyond
  • Already live across several dozen public and private hospitals in France

What's next

The $20M Series A, led by Index Ventures, with participation from Frst, YC, and angels including Arthur Mensch (Mistral) and the Pennylane founders, will fuel the rollout of Parallel's existing coding agents, fuel international expansion, and fund development of new solutions across the hospital back office.

They've shown that with bold moves, strong choices, and a genuine sense of purpose, great things are possible. Building AI for healthcare isn't easy. It demands technical excellence, clinical credibility, and the resilience to navigate one of the most complex industries in the world. This team has all of it.

The opportunity ahead is as large as healthcare itself and we couldn't think of a better team to tackle it. We're with you all the way. 💙

SHARE THIS
Click me to copy!